The latest issue focuses on efficiency and customisation in the rug trade. Our cover story highlights how Golze is using digital tools to enhance sales and customer service. In an interview, Theresa Paulig explains why custom-made rugs are a team effort between retailers and manufacturers. A special feature explores the potential of flatweaves. And our retail report – including an interview with Kibek managing director Lisa Sachau – shows how the company is setting new standards with its latest store concept.
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